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- Training
and employee development
can move your company or organization
to a new level.
The challenge for
every company is to move beyond having satisfied
customers to delighting them. This includes
customers you sell your product or service to AND
customers inside your organization - your
employees!
To be competitive,
a company must have delighted employees to service
the outside customer. Delighted employees are
created when the company shows interest, support,
and caring for the personal and professional
development of each individual.
- The investment
in training is small compared to the costs of
firing and replacing employees. Consider that
replacing employees can cost up to 200% of the
annual salary of the position being filled.
Training existing staff, on the other hand, can
cost as little as $20 per employee per month, or
only $240 per year per
person!
-
- ...and the
benefits!
-
- Choosing to
train your employees and provide them with a
support structure for personal and professional
growth results in:
- Reduced
turnover
- Improved
morale
- Up to 200%
increase in bottom line profits
- Improved
customer satisfaction and retention
-
- At
SPARCK
International,
we provide training on many levels. Over the
years, we've filled the training needs of both
small and large companies, customizing the
presentation to the specific needs of the
organization. Some of the areas covered have
been:
- Effective
Communication in the Workplace
- Coaching
Skills for Managers and
Executives
- Using Body
Language
- Creative
Customer Service
- Goal Setting
for Companies and Individuals
- Personal
Profiles - Impact on the Working Environment
- Modern
Marketing
- Attracting
Clients and Customers
- Team Building
- Decision
Making and Problem Solving
- Mind Mapping
- Managing
for the times
- Coaching for
Managers
- Mission and
Vision Statements and Strategic
Planning
- Making your
NetWork
- The length of
our trainings vary with the needs of our client.
Programs range from two hour presentations to
two day conferences and more. Most trainings
include follow-up support and
coaching.
-
- Learning is
enhanced in an environment of fun and we bring
that belief to all our trainings. People leave
our workshops with skills to use immediately. In
every workshop, each participant takes away at
least one thing that will make a positive impact
in her or his professional or personal life.
-
- We're not
limited to what we've already done. When our
client has a special need, we meet it. Our
services are expanding all the time!
-
- The
Company that plans to continue doing
business
- must
be willing to invest in
- their
most valuable resource - employees.
Contact
us to talk
about on-site events for your company or
organization.-
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